Health Secretary Wes Streeting has voiced his deep concern and shame over the current state of the NHS this winter. He described witnessing patients in distress, crying, and stuck in corridors as hospitals struggled to manage the overwhelming demand.
Many NHS trusts have declared critical incidents due to the exceptionally high demand in A&E departments. Reports from the NHS indicate that around a dozen hospitals in England faced major incidents at one point on 7 January 2025.
Patients at Royal Liverpool University Hospital have had to wait up to 50 hours in the A&E unit. Hospital officials cited a surge in flu cases and other respiratory illnesses as the cause of the extreme busyness.
Distressing scenes
During a recent visit to an A&E department, Streeting witnessed patients in confusion and distress, some receiving treatment in corridors. He recounted being told that his visit was on a “fairly good day,” which left him questioning the conditions on worse days.
Streeting has vowed to do everything in his power to ensure consistent improvements year-on-year. He acknowledged that it would take time but assured that the Government would soon publish an urgent and emergency reform plan.
“In the meantime, I feel genuinely distressed and ashamed, actually, of some of the things that patients are experiencing and I know that the staff of the NHS and social-care services feel the same – they go to work, they slog their guts out, and it’s very distressing for them, seeing people in this condition, as well,”
Streeting stated.
Unsafe care
Streeting also highlighted the plight of ambulance crews who are forced to bring dying patients to hospitals due to a lack of end-of-life care in the community. “It breaks my heart,” he added.
Critical incidents have been declared in various regions, including the:
- East Midlands;
- Birmingham;
- Devon;
- Cornwall;
- Northamptonshire; and
- Hampshire.
The East Midlands Ambulance Service, including Nottinghamshire, Derbyshire, Leicestershire, Rutland, Northamptonshire, and Lincolnshire, confirmed its first critical incident due to considerable patient demand, hospital pressures, and flooding.
Health officials have insisted people with flu, Covid, norovirus, or respiratory syncytial virus (RSV) to keep away from the Royal Cornwall Hospital’s A&E department in Truro. Derriford Hospital in Plymouth and Hampshire Hospitals in Basingstoke and Winchester have reported critical incidents due to sustained pressures.
University Hospitals Birmingham and NHS services in Northamptonshire have escalated their status to critical, citing ongoing demand, especially at Northampton and Kettering general hospitals.
Critical incidents enable services to recall staff from leave, suspend non-urgent services, and receive support from nearby hospitals. Although not uncommon at this time of year, NHS bosses have remarked that the first week of 2025 has been particularly challenging due to high flu rates, cold weather, and flooding.
Doctors have described hospitals in Scotland as gridlocked in the middle of a “winter crisis.” Dr. Fiona Hunter from the Royal College of Emergency Medicine commented:
“We are running on hard work and goodwill, and our patients are receiving unacceptable, undignified and unsafe care in corridors and in the back of ambulances.”
Comment
It is clear that emergency services across the country are facing a crisis in terms of being able to provide appropriate and safe care. Measures will need to be taken by the Government on an urgent basis to resolve these profound and worrying problems.
How can we help?
Carolle White is a Legal Director and Chartered Legal Executive in our expert Medical Negligence team, which is ranked in Tier One by the independently researched publication, The Legal 500, and Commended in The Times Best Law Firms 2024. Carolle specialises in high-value and complex medical negligence cases and inquests.
If you require any advice in relation to the subjects discussed in this article, please do not hesitate to contact Carolle or another member of the team in Derby, Leicester, or Nottingham on 0800 024 1976 or via our online enquiry form.
Contact us