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Premises

Each of our office premises has:

  • Disabled car parking
  • Wheelchair access
  • Accessible toilets*
  • Ground floor meeting rooms

* Please note that the toilets are temporarily unavailable at our Nottingham office due to the building being refurbished.

Services

Our aim is to ensure that our services and the information that we provide is not only accessible but is also communicated in a manner that is appropriate for each client.  We will therefore provide:

  • Information in alternative formats if requested, such as large print, braille or audio tape
  • Access to sign language interpreters
  • Access to translation services
  • Audio and video conferencing (on request)

Website

We are committed to ensuring that our website meets high standards of accessibility and usability.

  • Text Resizing
  • Web Accessibility Initiative
  • W3C Standards
  • Menu Navigation (Access Keys)
  • Reporting problems

Text Resizing

If you have a general problem with the size of text on websites (ours and others) there are four ways of increasing the size:

  1. Change Operating System Preferences
    You can change settings within Windows or Macintosh operating system to increase the size of text used – this makes all text on your computer larger (not just websites)
  2. Change Browser Preferences
    You can change settings within your browser to increase the default size of “normal” text – this has the effect of enlarging the text on all the websites that you visit (provided those websites have been built in an accessible way)
    • Internet Explorer 6
      From the top menu bar, select View and point to Text size
    • Internet Explorer 7
      From the menu bar underneath the search field, select Page and point to Text size
    • Mozilla, Firefox and most other browsers (PC)
      Hold down the CTRL key and press + Decrease text size: Hold down the CTRL key and press –
    • Macintosh (Safari, Firefox and most other browsers)
      Hold down the Command key and press + Decrease text size: Hold down the Command key and press –
  3. Zoom-in (Modern Browsers only)
    You can use modern browsers to enlarge any web-page – the effect is to zoom-in to the page just like enlarging an image. All “modern” browsers support this feature: Mozilla, Firefox, Safari, and Internet Explorer 8 (but unfortunately not Internet Explorer versions 6 or 7)
  4. Change Size only for this Website
    You can use the font enlargement controls on this page to increase the text size of this website (which only effects this website)

This can be activated through the ‘Text larger / smaller’ links above. Please note, our text resizing feature is dependent on Javascript being turned on.

Where our text resizing feature is not available, you can achieve the same result independently by following these instructions:

Web Accessibility Initiative

This website has been built in accordance with the Web Content Accessibility Guidelines 1.0 (WCAG 1.0) established by the World Wide Web Consortium’s (W3C). Although the guidelines aim to make web content more accessible for people with disabilities there are wider benefits to adopting the guidelines as they make sites more user friendly for all.

W3C Standards

This site has been built using code compliant with W3C standards for XHTML and CSS. The site displays correctly in current browsers and using standards compliant XHTML/CSS code means any future browsers will also display it correctly.

All pages use Cascading Style Sheets (CSS2) for presentation, validated using the World Wide Web Consortium’s (W3C’s) validation service.

All pages are checked in accordance with Disability Discrimination Act (DDA) guidelines and adhere/comply to these guidelines as far as possible.

Menu Navigation (Access Keys)

You can navigate through the menu using the TAB key.

Reporting Problems

If you are experiencing difficulties in using this website, please contact us.