We all have consumer rights, and exercising those rights has just got a lot easier with our fixed fee online service. We provide a range of fixed fee online complaints and disputes documents you can use for faulty goodsholiday complaintsneighbour disputes, and complaints directly about accountants or surveyors.

Our fixed fee online complaints and disputes services provide:

  • Try before you buy option – see your personalised documents created onscreen
  • Step by step on-screen help
  • Complete the document yourself for instant access
  • Low fixed price access to the pack of documents you need

These products are supplied so that you can complete them yourself. Your document will instantly draft itself on-screen for your particular circumstances as you answer the interactive questionnaire and follow the guidance notes.

If you have any queries in relation to our online complaints and disputes services, please contact us on:

Pre-sales enquiries*

E / enquiries@nelsonsonline.co.uk 

*Please note that pre-sales enquiries will not be able to supply any form of legal advice.

Technical or post-sales support

E / technicalsupport@nelsonsonline.co.uk
T / 0845 644 8966