Once we have received your instructions, we will review your terms and conditions and then add either statutory late payment compensation and interest, or contractual interest to the debt and include this within our initial letter to the debtor.

Our pre-legal procedure then involves engaging with the debtor to negotiate repayment via letters, emails and telephone calls.

During this time period investigations may be undertaken regarding the debtors’ trading status, company details and liquidity. The more we know about your debtor, the better prepared we are to deal with the debt.